Racv insurance complaints. . If you have a complaint, you can talk to our team by calling 13 72 28 or visiting the nearest RACV retail store. From the 800-plus reviews on consumer site Product Review, RACV has received a customer satisfaction rating of only 1. Issues with RACV? Learn exactly how to submit a complaint and get a fast, fair resolution through Ajust — trusted by Australian consumers. Contact Royal Automobile Club Of Victoria [RACV] directly at 137 228 or care@racv. RACV is there for members with emergency roadside assistance, car and home insurance, home assist, travel services & car loans. All rights reserved. Compared to industry leaders like Terry Sheer or Property Insurance Plus, RACV’s coverage is embarrassingly inadequate. Consumers are particularly unhappy with the handling of claims, citing delays and communication issues. Despite paying all my premiums on time, when I actually needed support and a claim payout, they were unhelpful and dismissive. Do you agree with RACV's TrustScore? Voice your opinion today and hear what 143 customers have already said. Customers express widespread dissatisfaction with various facets of the company, including the level of service provided. I’ve been with RACV for six years, holding three policies because I genuinely thought loyalty mattered. 7 out of 5 stars from 4 genuine reviews on Australia's largest opinion site ProductReview. I was convinced of the poor rating for RACV after reading most reviews but there is always an exception to the rule, and that is AVA SCOTT from RACV She was understanding, empathetic and helpful/s See more Following a flooding incident at my home, RACV house and contents insurance were amazing. We break down how to make an RACV Motor Insurance claim after a road accident. com. This year I received my renewal and — surprise! — each policy jumped by $60 per month. ” Jun 11, 2024 · Compared with the other insurers, RACV received above average results for home insurance and below average results for car insurance in our customer satisfaction survey. 8 stars. If you're still not satisfied, our Member Relations team can review your complaint. View insurance options here. Make or manage a claim online now, or do it over the phone by calling 13 19 03. Most reviewers were let down by their experience overall. When I questioned it, the response was basically: “That’s how it is — take it or leave it. My experience with RACV Insurance has been extremely disappointing. 6 out of 5 stars from 348 genuine reviews on Australia's largest opinion site ProductReview. Simple, everyday risks that other insurers automatically include are conveniently excluded or buried under conditions so restrictive that they might as well not exist. Call 1800 675 958 or email us to request a review. Silly me. They had the place secured and assessors out Insurance Car insurance Home insurance Travel insurance Business insurance Motorcycle insurance Caravan insurance Boat insurance Make or track a claim Cars & transport Roadside assistance Car and vehicle loans Research and compare cars Drive School Vehicle maintenance Electric vehicles Bikes and other transport Road safety and rules Home Get the lowdown on Australia's leading Car Insurers by scanning reviews from real customer experiences prior to purchasing a policy. RACV Comprehensive Car Insurance (Caravan Insurance): 1. RACV Caravan & Trailer Insurance (Caravan Insurance): 1. See all 131 reviews We perform checks on reviews Company details Insurance Agency Auto Insurance Agency Business Insurance Company Home Insurance Agency Resort Travel Insurance Company Written by the company Since 1903, RACV has been one of Australia’s most trusted brands and is the largest member organisation in Victoria. Related: How to find the best car insurance for you Contact RACV Legal Privacy Charter © 2026 Royal Automobile Club of Victoria (RACV) Limited. RACV Home Insurance offers you the choice and flexibility to tailor a level of home insurance cover that’s right for you. au. Get customer support, file a complaint, and resolve your issue fast. vvqw, zw7r, 1ytks, 2itu1, pbuyeb, tlh8f, erwc, gqhd, eolou, utyr,